Deposits, Payments & Taxes
- The date of the event is considered “booked” upon receipt of a non-refundable deposit equaling 50% of the total value of the custom order.
- Remainder of payment is due at least 24 hours before pick up/delivery
- If the Client fails to make payments, Sylcox Sweets will cease work, the order will be cancelled, and no refund will be given.
- Clients are responsible for all taxes (included in cost of goods)
- Al sales and payments are final!
Liability
- Sylcox Sweets is not responsible for bodily injury, property or consequential damage, which may result from products/services provided.
- Sylcox Sweets is not responsible for any damage to the goods/services provided caused by anyone NOT employed by Sylcox Sweets.
Changes to Order
- Any changes must be submitted prior to final payment.
- I cannot guarantee ability to change orders if changes are requested 7 days before event.
Allergy & Dietary Warnings
- Sylcox Sweets products contain, and/or are made in a kitchen which also processes: wheat, eggs, dairy, soy, and nuts. We are unable to serve those with severe food allergies at this time.
- The Client is responsible for pointing out to guests’ potential allergy hazards.
- Sylcox Sweets is able to custom make gluten-free and keto friendly desserts.
- It is the client’s responsibility to communicate food allergies and dietary restrictions.
Content
- Sylcox Sweets reserves the right to use all photographs, video, other content of the custom order for advertising purposes unless otherwise requested and agreed upon mutually.
- Sylcox Sweets reserves the right to refuse any type of services.
- Sylcox Sweets Is for EVERYBODY! Sylcox Sweets will not custom make any hateful messages on their desserts.